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Re: Help please!
Posted by 'itpro' on 15 Mar 2010 @ 14:44


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itpro
Joined: August 2001
Total Posts: 6
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1) Check with your internet service provider that there are no faults, in general, at 'their end'. That's a regular cause.
2) Get them, to check that there are no faults with your account. So often, I find that a client has changed a Credit Card (stolen, lost, renewed) and forget to tell their ISP who promptly disconnect them when the bill becomes upaid.
3) Are you SURE you are using the right password? Ideally, type it into another program (Word, Notepad, etc.) and then cut and paste it in from that. Make CERTAIN that you don't 'cut' any spaces into the password from the 'ends' of you typing. That allows you to make sure that what you THINK you are typing (which is usually disguised with asterisks (*)) is what you are entering.
4) are you SURE it's rejecting the password and NOT the username? Cut and paste that too.
5) Have you tried re-booting?
6) Have you recently changed your firewall or antivirus?


Come back having check those and we can continue.

Ian

Message Thread:

Help please!  by 'brinjono'   (14 Mar 2010 @ 20:15)
Re: Help please!  by 'itpro'  << You are here!
Re: Help please!  by 'brinjono'   (15 Mar 2010 @ 17:27)
Re: Help please!  by 'John'   (15 Mar 2010 @ 18:23)
Re: Help please!  by 'itpro'   (15 Mar 2010 @ 18:44)
Re: Help please!  by 'brinjono'   (15 Mar 2010 @ 19:23)
Brin  by 'itpro'   (15 Mar 2010 @ 19:33)
Re: Brin  by 'brinjono'   (16 Mar 2010 @ 8:44)
Yes Indeed........  by 'Newshound'   (16 Mar 2010 @ 9:44)
I've always found that running......  by 'alanrr'   (16 Mar 2010 @ 16:48)
Re: I've always found that running......  by 'itpro'   (16 Mar 2010 @ 20:21)

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