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Dartford Kartings Customer Service
Posted by 'AlanHarding' on 20 May 2010 @ 14:20


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AlanHarding
Joined: June 2007
Total Posts: 1
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Dartford Kartings Customer Service

As a Christmas present I was given a Duchini Helmet which was purchased from Dartford Karting. The last time I raced one of the bolts holding the visor sheared. I telephoned Dartford Karting and explained what had happened, I was asked “do you want to send the helmet back to us or should we arrange to have it collected?”. I asked to have it collected which a courier did the next day, four days later the helmet was returned to me with the broken part replaced, in fact both bolts were replaced.
That is real customer service – no messing about – just there's a problem lets fix it!
Thank you Dartford Karting.
Alan

Message Thread:

Dartford Kartings Customer Service  by 'AlanHarding'  << You are here!
Re: Dartford Kartings Customer Service  by 'buzzinrussell'   (20 May 2010 @ 16:37)
Re: Dartford Kartings Customer Service  by 'darkknight'   (20 May 2010 @ 17:19)
Re: Dartford Kartings Customer Service  by 'AlanHarding'   (20 May 2010 @ 18:02)
Re: Darkknight  by 'buzzinrussell'   (20 May 2010 @ 18:04)
Re: Dartford Kartings Customer Service  by 'NJB'   (20 May 2010 @ 18:40)
Re: Dartford Kartings Customer Service  by 'Attack2001'   (20 May 2010 @ 18:24)
Re: Dartford Kartings Customer Service  by 'Aquila'   (20 May 2010 @ 19:33)
Re: Dartford Kartings Customer Service  by 'Muzza'   (21 May 2010 @ 12:12)
Re: Dartford Karting on here?  by 'Attack2001'   (23 May 2010 @ 1:04)
Re: Dartford Karting on here?  by 'NJB'   (23 May 2010 @ 10:14)
Re: Dartford Karting on here?  by 'DavyBoy'   (23 May 2010 @ 11:02)
Re: Dartford Karting on here?  by 'Newshound'   (23 May 2010 @ 11:29)
Re: Dartford Karting on here?  by 'DavyBoy'   (23 May 2010 @ 15:03)

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