UK Karting - Notice Board (General Karting) : Re: 15% handling charge

Notice Board (General Karting)

Re: 15% handling charge
Posted by 'Chris34' on 13 Mar 2011 @ 19:01

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Chris34Joined: November 2004
Total Posts: 51
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Taken from the distance selling regulations which all business owners have to abide by

..................................................

Return of goods following cancellation (Regulation 17)
Who pays for returning the goods if the consumer cancels
an order?
3.55 If you want the consumer to return the goods and to pay for that
return, you must make it clear in the contract and as part of the
required written information – see paragraph 3.10. If the consumer
then fails to return the goods, or sends them at your expense, you
can charge them the direct cost to you of the return, even if you
have already refunded the consumer’s money. You are not allowed
to make any further charges, such as a restocking charge or an
administration charge.
3.56 If you did not include these details in the required written information
then you cannot charge anything. See paragraph 3.10. You can never
require consumers to pay the cost of returning substitute goods –
see paragraph 3.1 for more information.
3.57 If the goods are faulty or do not comply with the contract, you will
have to pay for their return whatever the circumstances.

Message Thread:

15% handling charge by 'prokartpaul' (13 Mar 2011 @ 18:29)

Re: 15% handling charge by 'Aquila' (13 Mar 2011 @ 18:39)

Re: 15% handling charge by 'Chris34' << You are here!

Re: 15% handling charge by 'Chris34' (13 Mar 2011 @ 19:09)

Re: 15% handling charge by 'Aquila' (13 Mar 2011 @ 19:11)

Re: 15% handling charge by 'lambstales' (13 Mar 2011 @ 19:15)

Hang on..... by 'itpro' (14 Mar 2011 @ 12:19)

Re: 15% handling charge by 'Hootsman' (13 Mar 2011 @ 19:22)

Re: 15% handling charge by 'PaulMRotax' (13 Mar 2011 @ 21:03)

Re: 15% handling charge by 'Invader' (13 Mar 2011 @ 22:50)

Re: 15% handling charge by 'DangerousDynamo' (14 Mar 2011 @ 10:25)

Re: 15% handling charge by 'DangerousDynamo' (14 Mar 2011 @ 10:28)

Re: 15% handling charge by 'prokartpaul' (14 Mar 2011 @ 10:27)

Re: 15% handling charge by 'DangerousDynamo' (14 Mar 2011 @ 10:39)

Re: 15% handling charge by 'prokartpaul' (14 Mar 2011 @ 10:54)

Re: 15% handling charge by 'Minisueg' (15 Mar 2011 @ 21:08)

Re: 15% handling charge by 'DangerousDynamo' (16 Mar 2011 @ 11:59)

Re: 15% handling charge by 'prokartpaul' (16 Mar 2011 @ 12:21)

Re: 15% handling charge by 'PaulMRotax' (16 Mar 2011 @ 12:34)

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